Debt collection can be hard. We make it easy.

We’re here to work with you to find payment options that fit your specific needs.

At TrueAccord, we’ve got your back when it comes to resolving your debt. We offer flexible options to suit your budget, and work to provide a stress-free experience. Receive account information conveniently via email or text to resolve digitally, and reach out to our friendly customer service team for assistance. Let’s work together to find the best solution for you!

Phone (toll free): (866) 611-2731 (TTY 711)

How it Works

Digital-First Approach

We believe in reaching consumers through digital channels they use the most, like text and email, over traditional phone call outreach. Please be sure to check your spam folder and mark our emails as ‘not spam’ to ensure you receive important notifications about your account, including payment confirmations and reminders. 

Flexible Payment Options

We offer easy payment plan options that you can customize to meet your personal situation. Choose how much you pay, how often, and when.

Convenient Online Access

Manage your account whenever and wherever is most convenient for you—no human interaction required.

We’re Committed to Serving You

Our agents are available Monday – Friday 8 AM – 8PM ET. Call us at (866) 611-2731 (TTY 711) or email

Payment Options

We have a variety of options available to help you manage paying off your debt in a way that works for you. You can make a one-time payment to resolve the balance right away, or explore our customizable plans to resolve the balance over time.

Choose the option that works best for you:

  • One-time payment in full
  • Custom payment plans*
  • Pay what you can payment
  • Discounted offers available on some accounts*

Acceptable forms of payment include ACH (checking account), debit card, or check.

Need more help with your options? Reach out to our customer service team at (866) 611-2731 (TTY 711) and they can assist you.

*Payment plans and discounted offers are based on the creditor’s discretion.

“Excellent payment plan that fit my budget. Easy to set up and now I’m on the way to financial freedom.” 

– Shez

“You made it exceptionally easy to pay past due payments. The platform is easy to use and the payments were reasonable. Thank you” 

– Wendy

“TrueAccord helped me get over my financial issues easily and pain-free. The low stress process really helped me get back on my feet.” 

– Louis

Your trust is important to us.

Read what our customers have to say on Google Reviews.