is reinventing
debt collection


What makes us different

Emails instead of calls

In today’s digital age, we believe in reaching customer through the channels they use most.

Commited to serving you

Our agents are available weekdays from 8AM to 8PM ET.

Flexible payment options

We’re here to help you get back on track. We offer a variety of payment plans based in your needs.

Conveniently online

Access and manage your account whenever you need to, 24/7

Trusted by people like you

Don’t just take our word for it. Read what our customers have to say on BBB and Google Reviews.

I appreciate the emails. It let me keep the debt in the front of my mind for when I could pay the bill, but didn't interrupt my day with excessive phone calls or mail that I would have just sat aside.
Even though it is never fun or good to be in collections, I loved that your company communicated through email and was very respectful.
I think it's awesome with follow up emails, I like the no calls and that no matter the time, there are still options for solutions and payment plans.

Thank you for being so patient and not giving up on me. It means a lot to me!
I just wanted to say, you make being able to pay back debt so much easier...I, like most people, hate answering the phone or calling a company I am in debt with. Going through it through email makes it so much easier and then you give GREAT options of repayment. So thank you.
You worked with me, had patience and set up a payment arrangement and didn't blow my phone up with phone calls. So thanks and I appreciate it.

This is probably the most effective way to collect. Nobody wants to answer calls about their debts, and with emails and settlement offers, we have time to breathe and decide how to settle the debt.
By far the best way I have ever paid a bill. It was very easy and I felt In control again. Thank you so much!
I felt that I was treated respectfully and was allowed to pay off a large debt painlessly. I am happy to have worked with TrueAccord.

Frequently Asked Questions

TrueAccord is a debt collection company started by people who had experienced bad treatment in the debt collection process. We recognized an opportunity to build a system to fundamentally change debt collection, so we created TrueAccord to turn collections into a recovery and reconciliation process.
We are contacting you because an unpaid account in your name has been placed in our office for collection. We want to work with you to resolve your debt and get you onto the path of financial freedom.

At TrueAccord, we offer a number of flexible payment options that you can customize to fit your needs. We are happy to discuss payment options with you. Our goal is to help you get this matter resolved as soon as possible.

You can learn about your payment options using several methods.

  1. Click the links in the emails we send you to visit our website.
  2. If you have your TrueAccord account number handy, you can click here and enter it to visit our website.
  3. Send an email to
  4. Call us at (866) 611-2731 from 8:00 a.m. to 8:00 p.m. (M – F).