What makes us different
Emails instead of calls
In today’s digital age, we believe in reaching customer through the channels they use most.
Commited to serving you
Our agents are available weekdays from 8AM to 8PM ET.
Flexible payment options
We’re here to help you get back on track. We offer a variety of payment plans based in your needs.
Access and manage your account whenever you need to, 24/7
Frequently Asked Questions
TrueAccord is a debt collection company started by people who had experienced bad treatment in the debt collection process. We recognized an opportunity to build a system to fundamentally change debt collection, so we created TrueAccord to turn collections into a recovery and reconciliation process.
We are contacting you because an unpaid account in your name has been placed in our office for collection. We want to work with you to resolve your debt and get you onto the path of financial freedom.
At TrueAccord, we offer a number of flexible payment options that you can customize to fit your needs. We are happy to discuss payment options with you. Our goal is to help you get this matter resolved as soon as possible. You can learn about your payment options using several methods.
- Click the links in the emails we send you to visit our website.
- If you have your TrueAccord account number handy, you can click here and enter it to visit our website.
- Send an email to firstname.lastname@example.org
- Call us at (866) 611-2731 from 7:00 a.m. to 5:00 p.m. (M – F).